Terms of Service

1. Service Agreement

Welcome to Avinash CRM, developed by Avinash Singh. These Terms of Service govern your use of our customer relationship management solution.

2. Account Registration

To use Avinash CRM, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3. No Refund Policy

By agreeing to these terms, you acknowledge and accept our strict no-refund policy:

• All payments made to Avinash CRM are non-refundable
• No refunds will be issued for partial or unused subscription periods
• Cancellation of service does not entitle you to a refund
• All subscription fees are final and non-negotiable

4. Account Termination & Service Misuse

Avinash CRM maintains a zero-tolerance policy for service misuse:

• Accounts found engaging in unauthorized activities will be immediately terminated
• Users violating our terms will face permanent account suspension
• No prior notice is required for account termination in cases of severe violations
• Terminated accounts will not be eligible for refunds or compensation

5. Limitation of Liability

By using Avinash CRM services, you explicitly agree that:

• Avinash CRM and its owner, Avinash Singh, shall not be held liable for any direct, indirect, incidental, or consequential damages
• Users are solely responsible for their use of the service and any resulting consequences
• No legal claims can be made against Avinash CRM or its owner for service disruptions, data loss, or business losses
• The service is provided "as is" without any warranties or guarantees
• Users agree to indemnify and hold harmless Avinash CRM and its owner from any claims or damages

6. Data Usage

When using our service:

• You retain ownership of your data
• We may collect usage statistics to improve our service
• Your data is protected according to our Privacy Policy
• We maintain regular backups of your data

7. Service Availability

Regarding service availability:

• We strive to maintain 99.9% uptime
• Scheduled maintenance will be announced in advance
• We are not liable for service interruptions beyond our control
• Service features may be modified or updated periodically

8. User Obligations

Users must:

• Use the service in compliance with all applicable laws
• Maintain accurate and up-to-date account information
• Protect their account credentials
• Report any security vulnerabilities or misuse

9. Contact Information

For questions about these terms:

• Email: support@avinashcrm.com
• Phone: [Your Phone Number]
• Address: [Your Business Address]